Privacy Policy
Bistro Villa Anna AB processes all information entrusted to us by our customers in a secure and responsible manner. This Privacy Policy explains and clarifies how and why we process personal data on our website in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).
Data Controller
Bistro Villa Anna AB is the data controller responsible for the personal data collected and processed in connection with our business operations and through our website.
Address
Bistro Villa Anna AB
Dragarbrunnstorg 2-6, 753 21 Uppsala
Company Registration Number: 5593602369
What is Personal Data?
Personal data means any information that can directly or indirectly be linked to a living individual. Common examples include names, contact details, messages, and IP addresses.
How and why we process personal data
We use essential cookies to ensure that the website functions properly and securely. This includes enabling core website functionality, maintaining security, and managing and storing your preferences in the cookie banner.
When essential cookies are used, certain technical information may be processed, such as a unique identifier, IP address, and information about your browser and device. This processing is based on our legitimate interest in providing a functional and secure website.
When you contact us via a contact form, email, or other communication channels, we process the personal data that you voluntarily provide to us. This may include your name, email address, telephone number, company affiliation, as well as the content of your message and any attachments.
We process this personal data in order to respond to your enquiries, manage your request, and maintain communication with you. The processing is based on our legitimate interest in communicating with individuals who contact us and in providing a high level of personal service.
We use preference cookies to remember the choices you make on our website in order to provide a smoother and more personalised user experience.
The data processed consists of your selected user preferences, such as language settings, text size, or display modes. This processing is based on your consent. Preference cookies are only activated after you have provided your consent through our cookie banner.
We process certain personal data to understand how our website is used and to improve its content, functionality, and user experience.
The personal data processed includes a unique identifier, IP address, and information about how you use our website. This processing is based on your consent. Analytics features are only activated after you have provided your consent through our cookie banner.
We process certain personal data to analyse and measure the effectiveness of our marketing activities and to enable the display of relevant advertisements across external channels.
The personal data processed includes a unique identifier, IP address, and information about your use of our website. This processing is based on your consent. Marketing features are only activated after you have provided your consent through our cookie banner.
We process certain personal data to protect our website and services against spam, misuse, unauthorized access attempts, and other security threats.
The personal data processed may include your IP address, information about your browser and operating system, device information, and details about how you interact with the website. This processing is based on your consent. Such security features are only activated after you have provided your consent through our cookie banner.
How long do we retain your personal data?
We only retain personal data for as long as necessary to fulfill the purposes for which it was collected.
Personal data provided when contacting us is retained for as long as needed to handle your enquiry and, where applicable, throughout any ongoing customer relationship.
Personal data processed through cookies for preferences and settings, analytics, security, and marketing purposes is retained for the periods specified in our Cookie Policy. The Cookie Policy also provides information about the cookies we use, their purposes, providers, and respective retention periods.
Who has access to your personal data?
We do not sell your personal data to third parties. However, personal data may be shared with trusted third-party service providers that assist us with website operations, security, analytics, marketing, and IT support.
Some trusted third-party service providers may process personal data outside the European Union (EU) or European Economic Area (EEA). Where such transfers take place, we ensure that appropriate safeguards are in place in accordance with the GDPR. Our service providers are certified under the EU-US Data Privacy Framework or are otherwise subject to other EU-approved data protection mechanisms.
How do we protect your personal data?
Bistro Villa Anna AB is committed to protecting all personal data we process. We implement appropriate technical and organisational measures to ensure that your information is handled securely and in accordance with applicable data protection legislation.
Your rights
Under the General Data Protection Regulation (GDPR), you have a number of rights that give you greater control over how your personal data is processed.
You have the right to receive clear and transparent information about how and why your personal data is collected and processed.
Du har rätt att veta om och i så fall hur dina personuppgifter blir behandlade inom Bistro Villa Anna AB. I det senare fallet har du rätt till en kopia av personuppgifterna och information om hur de används (s.k. registerutdrag).
In certain circumstances, you have the right to request the deletion of your personal data. This may apply, for example, when the data is no longer necessary for the purpose for which it was collected, or when you withdraw the consent on which the processing is based.
You have the right to have inaccurate personal data corrected and to complete any incomplete personal data.
You have the right to request that the processing of your personal data be restricted in certain circumstances, for example if you believe that the data is inaccurate or if the processing is unlawful.
If the processing of your personal data is based on our legitimate interests, you have the right to object to such processing. We may only continue processing your personal data if we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defence of legal claims.
You have the right to receive the personal data that you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to request that this data be transferred to another data controller where technically feasible.
Contact and complaints
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@fransbistro.se.
If you believe that Bistro Villa Anna AB is processing your personal data incorrectly, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).